Privacy policy.

(The ‘kinda boring, but kinda important’ stuff)

Disclosure of personal information

We may disclose your personal information to third parties in the following circumstances:

  • To our employees, contractors, and service providers who need to access the information to perform services on our behalf.

  • To comply with legal obligations, such as responding to lawful requests from government authorities.

  • With your consent or as otherwise permitted or required by law.

Data security

We take reasonable steps to protect the personal information we collect from unauthorised access, disclosure, alteration, or destruction.

Retention of personal information

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Our website is hosted on the Squarespace platform. Squarespace provides us with the online platform that allows us to sell our services to you. Your data may be stored through Squarespace’s data storage, databases and the general Squarespace applications. They store your data on secure servers behind a firewall.

Your rights and choices

You have the right to access, update, and correct your personal information. You may also withdraw your consent to the collection and use of your personal information for marketing purposes at any time. To exercise these rights or for any inquiries regarding your personal information, please contact us at hello@butterflylanebyron.com

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

Contact us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: hello@butterflylanebyron.com

By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms and conditions.

Effective Date: 25 June 2024

Butterfly Lane Byron Bay (“Butterfly Lane”, “we”, “us” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage the personal information we collect through our website and in the course of providing accomodation services to our guests and customers. By using our website or engaging our services, you consent to the collection and use of your personal information as outlined in this policy.

Information we collect

We collect personal information from prospective guests and customers who engage our services through various means, including but not limited to online forms. This website only collects your email address on submission of the form.

This website also collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

How we use your information

We use the personal information we collect for the following purposes:

  1. To respond to enquiries and communicate with you about our services.

  2. To provide website development and related services

  3. To send you promotional materials and updates about our services, with your consent.

  4. To improve our website and services.

  5. To comply with legal and regulatory requirements.

Our website host and analytics provider, Squarespace, uses information collected for the following purposes:

  1. To learn about site traffic and activity.

  2. To run this website.

  3. To protect and improve its platform and services.

Squarespace analyses the data in a de-personalised form.